Eurolynx

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Eurolynx
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enquiries & bookings

Bookings
Terms and conditions
Invoicing & Payment Terms


Enquiry Form
Fields marked with (*) are mandatory and must be completed.


Consultant Name: (*)


Travel Agency Name:

Postal Address:

DX Address:

Phone: (*)

Fax:

Email: (*)

Client Name:
(for booking reference)


Date of Departure:

(ex New Zealand)


Enquiry:


Would you like to subscribe to receive communications & special offers from Eurolynx?

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Enquiries
When making an enquiry it is really helpful for us to meet your requirements by supplying as much information as possible about what your client is seeking, such as:
  • Information on product preferences (for example with accommodation enquiries: hotel star preference, location and proximity in the town/city, type of room double/twin/single etc, price expectations)
  • Date sought for the booking
  • Detail of what product you are booking (for example: hotel name, tour name, car type etc)
  • If you have a more general enquiry please provide an outline of what you are seeking
  • Number of travellers
  • Details of ages of travellers where they may be eligible for special rates (for example: child rate)

It is okay if you may not have all this information at this stage.



Bookings
Our first preference is for booking requests to be either faxed or emailed to us, alternatively by using the above form. Please note that the following information may be required when you are requesting a booking:
  • Names of all travellers
  • Details of ages of travellers where they may be eligible for special rates (for example: child rate)
  • Date of departure from New Zealand
  • Detail of what product you are booking (for example: hotel name, tour name, car type etc)
    Preferred date(s)
  • Basis of booking (single, twin/double etc)
  • Any particular requirements that are relevant (for example: particular dietary needs for tour)

If you are able to state alternatives in case the first choice is not available, please provide these.

Some European operators (particularly ferry operators) may also require for each passenger: nationality, passport number, date of birth, notification of any disabilities that may require assistance or particular accommodation/mobility requirements.

Please do not leave your bookings until the last minute or close to the date of departure from New Zealand, not least because the first choice may not be available. Some booking requests can take up to 48 hours to be confirmed (given the different time zones involved), plus there is a requirement to make payment of cleared funds prior to release of vouchers and other documents. Therefore we recommend allowing at least two weeks. Bookings requested too close to a departure date may incur an additional administration charge.

Deposits will be required for most bookings within five days of making a bh will include details of payment requirements. Eurolynx Travel Ltd reserves the right to alter prices ooking, with full payment being required six weeks prior to departure. Where a booking is being made within six weeks of departure, full payment will be required. When a booking is made we will issue an invoice whicup until final payment is received in our office in the event of (including but not limited to): foreign exchange variations, tariff changes, and changes to taxes and levies currency fluctuations.

We strongly encourage clients to arrange travel insurance to cover unforeseen events. It is important for insurance to be arranged at the time of booking in case of events prior to departure that may cause cancellation fees to be incurred.
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Terms and Conditions
Please open the file below detailing our Terms and conditions. Various operators apply their own terms and conditions to your booking, and therefore may take priority. By requesting to proceed from an enquiry to a firm booking you are assumed to have understood and accepted the relevant terms and conditions. Many of the terms and conditions of various operators are available below.

Terms and conditions of Eurolynx Travel Ltd:
Eurolynx Terms & Conditions



Terms and conditions of particular operators:
CIT
Connoisseur
Crown Blue Line - 2006
Crown Blue Line - 2005
Europamundo
HF Cycling - Terms & Conditions

HF Inspirations - Terms & Conditions
Viking River Cruises


Visas:
It is your responsibility to arrange all necessary passports and visas. Requirements may vary for different countries.

Please note however that for Russia a ‘letter of invitation’ will need to be arranged by our agents on your behalf (this may incur an administration fee). You will need to send this letter with your visa application to your local Russian embassy.
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Invoicing and Payment Terms
All prices will be quoted based on tariffs, exchange rates, and schedules as at invoice date and are subject to further change until fully paid. An invoice or quote will remain valid for five (5) working days; if you are not paying this invoice in full within this time, please ask for an updated invoice before making you final payment – the invoice will be re-costed at the current exchange rate applicable at that time.

For most bookings a deposit will be required to secure the reservation. Please be aware of booking conditions & cancellation fees which may vary depending on the operator of the travel product.

Travel insurance is strongly recommended.

Please note:
  • all cheques take 5 working days to clear through the bank’s system; direct credit can be made to our bank account (please ask for details).
  • vouchers and documents can take 5 working days after payment received, please do not make final payment too close to NZ departure dates.

Eurolynx Travel Ltd reserves the right to alter prices up until final payment is received in our office in the event of (including but not limited to): foreign exchange variations, tariff changes, and changes to taxes and levies currency fluctuations.
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